Shipping policy
We hope your shopping experience with qalmerb to be smooth and worry-free. That’s why we offer global shipping with reliable logistics partners and clear delivery expectations. Please read below for everything you need to know about order processing, delivery time, shipping fees, and more:
1. Shipping Coverage
We currently offer shipping to most countries and regions worldwide. To check availability for your destination, simply select your country from the drop down menu at checkout or on the product page. The system will let you know whether delivery is available to your location.
2. Delivery Time = Order Processing Time + Shipping Time
The total delivery time is made up of:
- Order Processing Time: Handling, packing, and dispatch
- Shipping Time: The time it takes for the parcel to travel to you
3. Order Processing Time
General processing time: 1–5 business days
If your beauty item is temporarily out of stock, our customer service team will contact you to offer an alternative or issue a refund.
For orders containing multiple items, if one or more are out of stock, we will ship the available items first.
Once your order is shipped, you will receive a shipping confirmation with your tracking number.
4. Estimated Delivery Time by Country
We partner with trusted international carriers to ship your orders securely and efficiently. Delivery times vary by destination:
United States | 9–18 business days | USPS, DHL, YWE, GOFO, UniUni, etc.
Canada | 9–15 business days | Canada Post, YunExpress
Australia | 9–15 business days | Australia Post
United Kingdom | 9–15 business days | Royal Mail, Yodel
Germany | 9–18 business days | DHL, Hermes
France | 9–18 business days | Colissimo, La Poste
Mexico | 9–18 business days | Estafeta, Correos De México
Note: The delivery estimates above are for reference only. Actual time may vary and can be tracked using your shipment number.
5. Shipping Fees
Shipping costs are calculated based on your order’s total value. The more you buy, the more you save! Value more than $59.98: You get FREE SHIPPING.
Pro Tip: Shopping over $59.98? Enjoy Free Shipping — it’s the best value!
6. Important Notes
- Delivery may be delayed during peak seasons, national holidays, customs clearance, or adverse weather conditions
- Please double-check your shipping address and contact details before placing your order to avoid delays or return-to-sender issues
- International shipments may incur local customs duties or import taxes, which are the responsibility of the buyer
Thank you so much for choosing qalmerb. We’re honored to deliver beauty and happiness to your doorstep — every time! With love, qalmerb Team
Operating Company: Tianmen Tuoze Trading Co., Ltd.
Company Address: Shop 249, 1st Floor, Building 04 (Building No. 4), Tianmen New City Charming Scenery Bay, Tianmen City
Support Email: service@qalmerb.com
Contact Phone: 13016421425
Business Hours: Monday to Friday: 9:00 AM-5:00 PM